Best Sales CRM for Start-ups and Small Business
What is Univw?
Univw is a powerful CRM solution designed for start-ups and small businesses. It offers a range of features to enhance business efficiency, including custom dashboards, reports, and analytics, automated call QA, external automations, agent coaching, and notes and summaries.
Key Features of Univw
1. Custom Dashboards, Reports, and Analytics
Univw provides actionable reporting on critical call center metrics, enabling businesses to make data-driven decisions.
2. Automated Call QA
Univw's automated call QA feature ensures hassle-free automatic script adherence, freeing up agents to focus on customer interactions.
3. External Automations
Univw integrates with various tools and platforms, including emails, webhooks, and more, to automate workflows and enhance efficiency.
4. Agent Coaching
Univw's AI-based personalized coaching feature helps agents improve their performance and provide better customer service.
5. Notes and Summaries
Univw's intelligent summarization and notes feature enables agents to quickly capture customer interactions and access relevant information.
Benefits of Univw
1. Enhance Business Efficiency
Univw's powerful features help businesses streamline their operations, reduce workload, and improve productivity.
2. Improve Customer Service
Univw's automated features and AI-based coaching enable agents to provide better customer service, leading to higher customer satisfaction.
3. Increase Sales Conversion
Univw's advanced features, such as automated WhatsApp communication and document collection, help businesses increase sales conversion rates.
4. Simplify Compliance
Univw's centralized job assignments and compliance checks ensure that businesses meet critical process requirements.
Pricing
Univw offers a flexible pricing plan that caters to businesses of all sizes. To get a quote, simply fill out the pricing form on the Univw website.
Resources
Univw provides a range of resources, including a resource center, blog, and help center, to help businesses get the most out of its CRM solution.
Company
Univw is a product of NoBroker Technologies Solution Pvt. Ltd., a company dedicated to providing innovative solutions for businesses.
